We are looking for a training specialist to help support our RCM staff by leading training sessions or developing curriculum to support team members in their roles. The Revenue Cycle Management (RCM) Training Specialist will be responsible for conducting training sessions for the RCM department which includes, but is not limited to Accounts Receivable, Registration, Cash Management, Customer Service, as well as New Hire Onboarding/Training. The RCM Training Specialist will conduct training for administrative functions and utilization of system applications such as athenaIDX, Outlook, Microsoft Teams, etc., and assist with specific process improvement initiatives within the RCM department that will drive both system and personnel efficiency. This role works closely with the Quality Assurance (QA) and RCM operational teams to identify areas of opportunity.

At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation)

• Assists with the maintenance of course curriculum for all RCM functions including but not limited to Accounts Receivable, Billing, Cash Management, Customer Service, Payer Contract Management etc.
• Collaborates with Education & Development (E&D) Manager to implement measures to ensure the effectiveness of training courses and curriculum.
• Participates in and conducts company training programs.
• Completes administrative tasks in support of the Education and Development team such as scheduling training sessions, distributing reference materials, and maintaining documentation systems.
• Works with the leadership team and other senior staff to address specific training needs.
• Assists in organized and effective roll out of new systems, processes, or system updates.
• Other duties as assigned by management.

KNOWLEDGE/SKILLS/ABILITIES (KSAs):

• Healthcare industry experience preferred. Ideal candidate will have experience with professional physician practices in an independent or hospital setting.
• AthenaIDX (formerly known as Centricity Business) experience preferred.
• Knowledge of RCM for physician practices preferred.
• One to three years of individual and team training experience. This experience can be replaced by relevant healthcare industry experience.
• Basic knowledge of Windows, Power Point, Word and Teams or similar programs required.
• This position requires the ability to appropriately and effectively communicate and maintain the integrity of sensitive, detailed information pertaining to employee’s training.
• Leadership skills to effectively direct trainees and other department professionals while in a training class environment and ability to properly evaluate comprehension and application of subject material.
• This position requires initiative, motivation, creativity, and ability to understand many areas of expertise.
• The training area is one of constant change. This position must be able to react positively to these developments and help lead the way forward to include new developments in training targeted to both new and existing employees.
• Ability to communicate professionally with all levels of management.
• Excellent written or oral communication skills are necessary to produce and deliver quality training programs.
• Basic utilization of Microsoft Word, PowerPoint, Outlook, and Teams.
• Some travel may be required.

*The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing
• Occasional Walking
• Frequent Sitting
• Frequent hand, finger movement
• Use office equipment (in office or remote)
• Communicate verbally and in writing

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.