The Accounts Receivable Manager oversees and manages the daily operations of the Accounts Receivable Department. This role is responsible for ensuring accurate billing, timely revenue collections, daily weekly and monthly reports as requested by the leadership, providing support and supervision to the remote & hybrid Accounts Receivable team and supporting the partnership with the Vendor Partner teams. The manager role will primarily work remotely but may be required to travel to the Denver office on an as-needed basis.

At this time, US Anesthesia Partners does not hire candidates residing in New York, California, Hawaii, or Alaska.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

1. Provide supervision, training, mentoring and development opportunities for the Accounts Receivable team. This includes regularly scheduled 1:1’s, supporting individual goals and annual reviews.
2. Creating and maintaining relationships with the vendor partner teams, ensuring they have the tools and support to meet their key performance indicators.
3. Work closely with the Director of Accounts Receivable to create and carry out action plans to meet organizational goals.
4. Maintain a working knowledge of insurance carriers, payers, and processes utilized within the revenue cycle.
5. Regularly track and monitor productivity and accuracy of staff members. Endures ongoing follow up and communication with each employee occurs to keep them aware of the standards of performance expectations (Audit Process).
6. Monitor and analyze financial data and reports related to the revenue cycle, identifying areas for improvement and implementing solutions as needed.
7. Collaborate with other RCM Departments to optimize the revenue cycle and improve the overall financial performance.
8. Manage the collections process, ensuring the proper follow up and resolution of outstanding balances.
9. Responsible for developing departmental policies and procedures, providing guidance, support and leadership to ensure AR team success.
10. Ensure that all department operations run according to company policies and in accordance with any government or regulatory requirements as applicable.
11. Perform quality assurance audits on accounts to verify accuracy of actions taken by AR reps as needed.
12. Performs overall revenue management, including satisfying timely filing requirements, maximizing billing revenue and collections, and resolving denied/rejected claims.
13. Hire and support training of staff, document and implement disciplinary actions as needed, provide communication and foster a healthy team environment.
14. Regularly track and monitor productivity and accuracy of staff members. Endures ongoing follow up and communication with each employee occurs in order to keep them aware of the standards of performance expectations (Audit Process).
15. Monitor staff attendance, provide counseling as appropriate.
16. Resolve personnel issues in conjunction with, Manager and Human Resources.
17. Responds to patient, physician and interdepartmental concerns in a timely manner, on the same day whenever possible.
18. Maintain OSHA and HIPAA compliance.
19. Maintains strictest confidentiality
20. Performs other duties as assigned
21. Ability to manage multiple tasks and work independently with high level of accuracy
22. Excellent Verbal and Written skills
23. Ability to prioritize work
24. Must have strong computer skills with knowledge of Microsoft Word, Excel and PowerPoint
25. Must have a pleasant disposition and high tolerance level for diverse views and opinions
26. Ability to work independently with minimal supervision
27. Ability to motivate diverse personalities within the departments.

REPORTING TO THIS POSITION: Associates in the Accounts Receivable department.

EDUCATION/TRAINING/EXPERIENCE:

• A minimum of a high school diploma is required. Associate’s or Bachelor’s degree in a business or health related field highly preferred.
• Prefer a minimum of 2 years of experience in an anesthesia but related experience will be considered.
• A minimum of three to five years prior supervisory experience in medical billing and collections preferred.

PHYSICAL REQUIREMENTS:

• Requires prolonged sitting.
• Ability to perform computer-based work daily.

WORKING CONDITIONS (environment and safety):

• Work performed in remote environment
• Involves frequent contact with professional staff and managed care organizations
• Work environment is fast paced with high level of accountability
• Interaction with others is frequent

DISCLAIMER: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.