US Anesthesia Partners

  • Manager - Revenue Cycle Management - AR

    Metro Area Dallas/Fort Worth, TX
    Job ID
    2018-2496
    Location
    US-TX-Dallas
    Function
    Revenue Cycle Management
    Employment Status
    Full-Time
  • Overview

    U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.

     

    We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 

     

    Responsible for the overall management of the Accounts Receivable Department, which includes developing and improving operational goals of department, staffing, training, development of staff, supervising collections on delinquent accounts and for determining when the accounts should be referred to an outside agency for further collection efforts.  This position reports to the director of revenue cycle management.  All new hires must submit to and pass pre-employment drug and background screens before starting work with USAP. 

    Responsibilities

    • Review collection reports to ascertain status of collection and balance outstanding and to evaluate effectiveness of current collection policies and procedures
    • Audit delinquent accounts considered to be uncollectible; ensure maximum efforts have been taken before assigning bad credit status to account
    • Participates in identification, development and implementation of systems to improve efficiency in the registration process.
    • Establish benchmarks and performance metrics for service levels.
    • Encourages employees to improve their skills and to expand their expertise.
    • Resolves problems impacting an efficient revenue cycle.
    • Maintain constant relationship with outside collections agencies, assign accounts to agencies as needed and monitors their performance
    • Provide training and on-going education for all employees of the Accounts Receivable Department as well as perform annual reviews, recommend merit increases, monitor staff’s day-to-day performance and perform coaching and counseling
    • Responsible for mentoring team leaders and developing their overall skills as team leads. Also, provide direction and assistance to team leaders in running the day-to-day operations of the department
    • Responsible for maintaining adequate staffing levels in the department and interviewing job applicants
    • Develop and monitor compliance with policies and procedures for collections
    • Schedule and oversee monthly Accounts Receivable Department staff in-services with focus on payer issues, collection techniques and other related topics
    • Perform routine audit of Accounts Receivable staff productivity logs and report periodically
    • monitor Accounts Receivable manager queue and each collector’s queue activity.
    • Oversee the processing of the collection selection report in all active databases on the MSI / IDX systems
    • Perform and/or oversee the reviews on adjustments and collections
    • Monitor the percentages of aged accounts
    • Interface with Provider Relation representatives from payors to resolve claims issues.
    • Effectively monitor how accounts are worked and how the collection department staff communicates (both written and oral) with patients, payors, surgical offices and our physicians
    • Generate reports for the Business Office and Corporate Office on a daily, weekly and monthly basis. (i.e. Weekly-Payor Projection)
    • Assist with Daily Batch Out Process
    • Responsible for daily review, completion and timely turnaround of collection staff payroll time sheets
    • Provide technical support to the collections staff.
    • Maintains strictest confidentiality
    • Participate in special projects required by Director(s) of CBO, US Anesthesia Partners providers or other representatives
    • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
    • Other duties, as assigned

    Qualifications

    • Bachelor’s Degree in Accounting, Finance or Business Administration, or related area; or equivalent combination of education and experience.
    • Five years of Collections experience in a Healthcare environment.  Three years of supervisory experience required. 
    • Computer experience with Microsoft Office or equivalent applications

    US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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