U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates. By joining our team you will participate in a highly collaborative and dynamic environment. As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team. We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.
We are proud of our inclusive people culture that supports our associates to perform at their best. USAP is an equal opportunity employer. Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package.
The IT Service Desk Support Specialist is responsible for providing excellent customer service and support to all USAP associates by managing IT requests, incidents, and problems. Through effective use of written and verbal communication, the IT Service Desk Support Specialist sets and manages expectations with the customer by adhering to our ITIL-based Incident and Problem Management policies. Moreover, the IT Service Desk Support Specialist must be able to support customers by assisting members of the IT team by completing software installation and computer imaging requests, perform user account administration tasks, and support various IT initiatives by leveraging a variety of enterprise tools and utilities. The position may require travel up to 5% of the time. All new hires must submit to and pass pre-employment background and drug screens before starting work with USAP.
US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.