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Patient Account Rep I

Patient Account Rep I

Job ID 
2018-2045
Location 
US-TX-Dallas
Metro Area 
Dallas/Fort Worth, TX
Function 
Revenue Cycle Management
Employment Status 
Full-Time

More information about this job

Overview

The Patient Accounts Representative is responsible for collecting outstanding accounts receivable from patients and third party payers.

Responsibilities

  • Phone insurance companies for status on outstanding claims.
  • Process and follow up on appeals to insurance companies.
  • Phone patients for payment or payment arrangements on outstanding balances.
  • Print and re-file claims as needed.
  • Work correspondence daily.
  • Answer incoming patient, insurance company and physician office telephone calls.
  • Research/audit patient accounts for further payment or adjustments
  • Work Analyzer reports as assigned.
  • Maintain basic proficiency with using spreadsheets.
  • Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
  • Must be able to work 40-50 accounts daily.
  • Maintain accuracy rating of 90% or greater on audited accounts.
  • Meet productivity standards as set by the department.
  • Maintains strictest confidentiality.
  • Adhere to all company policies and procedures.

Qualifications

  • High-school graduate or equivalent.
  • Associate or bachelor’s degree in business administration or related field of study is preferred.
  • Two years of collection experience required. Prefer experience in a health care organization.

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