US Anesthesia Partners

  • Patient Account Rep

    Metro Area Seattle, WA
    Job ID
    Revenue Cycle Management
    Employment Status
  • Overview

    U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.


    We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 


    The Patient Accounts Representative is responsible for collecting outstanding accounts receivable from patients and third party payers. All new hires must submit to and pass a pre-employment drug screen and background check.


    ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):


    • Phone insurance companies for status on outstanding claims.
    • Process and follow up on appeals to insurance companies.
    • Phone patients for payment or payment arrangements on outstanding balances.
    • Print and re-file claims as needed.
    • Work correspondence daily.
    • Answer incoming patient, insurance company and physician office telephone calls.
    • Research/audit patient accounts for further payment or adjustments
    • Work Analyzer reports as assigned.
    • Maintain basic proficiency with using spreadsheets.
    • Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
    • Must be able to work 40-50 accounts daily.
    • Maintain accuracy rating of 90% or greater on audited accounts.
    • Meet productivity standards as set by the department.
    • Maintains strictest confidentiality. 

    JOB REQUIREMENTS (Knowledge, Skills and Abilities):


    • Skill in verbal and written communication.
    • Basic math skills for calculating anesthesia units and proper reimbursement
    • Medical terminology
    • Basic knowledge of insurance processing, guidelines and laws
    • Knowledge of TWCC guidelines and laws
    • Knowledge of managed care, Medicare and Medicaid guidelines
    • Data entry skills.
    • Knowledge of CPT, ICD-9 and ASA codes
    • Good problem solving skills
    • Decision making ability
    • Strong analytical skills
    • Skill in gathering and reporting information.
    • Ability to work effectively with staff, physicians and external customers.
    • Must have a pleasant disposition and high tolerance level.
    • Must be able to work as part of a team
    • Ability to work independently with limited supervision.
    • Skill in computer applications including MS Word, MS Excel and Compass 21.
    • Communicate well with the public



    • High-school graduate or equivalent.
    • Associate or bachelor’s degree in business administration or related field of study is preferred.
    • Two years of collection experience required. Prefer experience in a health care organization.


    US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


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