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Refund Specialist

Refund Specialist

Job ID 
2018-1998
Location 
US-TX-Dallas
Metro Area 
Dallas/Fort Worth, TX
Function 
Revenue Cycle Management
Employment Status 
Full-Time

More information about this job

Overview

POSITION SUMMARY:   Primary responsibility of the Refunds Specialist is the analysis of credit balances for refund or adjustment to the patient’s account. Refunds will be identified either through an internal credit balance report or written payer requests. Applicant will be responsible for researching and resolving refunds, either through approval or denial. Payment posting skills are important for understanding and completion of position.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

  • Independently evaluate explanation of payments for patient accounts and understand correspondence based on knowledge of policy and personal discretion.
  • Accurately post or record information regarding collection receipts.
  • Processes and files information regarding collection receipts.
  • Quick evaluation and detail oriented.
  • Research oriented and capable.
  • Files correspondence, records, and reports.
  • Other duties, as assigned

 

Qualifications

EDUCATION/TRAINING/EXPERIENCE:

  • High School graduate or equivalent.
  • Experience with managed care contracts

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