POSITION SUMMARY: The VP – Revenue Cycle Management for accounts receivable (AR) oversight is responsible for leading and optimizing all AR operations across the central region to maximize cash collections, reduce AR aging, improve reimbursement outcomes, and ensure financial performance targets are achieved. This executive role provides strategic and operational leadership for AR follow-up, denial management, and division operations performance management while driving accountability, process standardization, and continuous improvement across regional teams.

The VP – Revenue Cycle Management serves as a key partner to operations, coding, credentialing, contracting, compliance, and finance leadership to identify and resolve barriers impacting revenue realization and support organizational growth objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation)

Strategic Leadership

• Develops and executes regional AR strategies aligned with enterprise revenue cycle goals.
• Supports established productivity and quality expectation; enhances accountability frameworks and operating standards for AR functions.
• Leads initiatives to improve cash acceleration, reduce aged AR, and enhance overall collection effectiveness.
• Drives operational excellence through process standardization, automation, and technology optimization.

Accounts Receivable Oversight

• Provides executive oversight of all AR inventories, including government, commercial, and self-pay receivables.
• Monitors key performance indicators (KPIs) including:
• AR Days
• Aging by DOS and Financial Class
• DSO
• Net Collection Rate
• Cash Collections
• Denial Rates (including final denial rates/overturn %)
• Underpayment Recovery
• Inventory Backlogs
• Ensures timely escalation and resolution of high-risk aging, payer issues, and revenue leakage opportunities.
• Reviews regional close readiness and assesses risks to monthly cash and revenue performance.

Operational Performance Management

• Leads regional AR directors and managers to achieve productivity, quality, and financial performance expectations.
• Conducts regular business reviews and performance assessments.
• Establishes corrective action plans for underperforming regions, teams, or payer portfolios.
• Implements inventory management and workload balancing strategies to optimize resource utilization.

Stakeholder Engagement

• Serves as an executive liaison for operational leadership regarding AR performance and reimbursement trends.
• Presents performance results, risks, and mitigation strategies to executive leadership and key stakeholders monthly.
• Partners with operational stakeholders to improve revenue cycle outcomes.

Financial Stewardship

• Supports forecasting, budgeting, and financial planning activities related to collections and AR performance.
• Identifies and implements opportunities to improve cash flow and reduce write-offs.
• Ensures achievement of regional collection targets and financial commitments.

Compliance and Risk Management

• Maintains compliance with payer regulations, government requirements, and organizational policies.
• Ensures audit readiness and adherence to internal controls.
• Monitors emerging reimbursement trends and regulatory changes impacting collections.

Leadership Responsibilities

• Leads, mentors, and develops high-performing AR leadership teams.
• Fosters a culture of accountability, transparency, innovation, and results.
• Builds succession plans and talent development strategies.
• Champions employee engagement and continuous improvement initiatives.

KNOWLEDGE/SKILLS/ABILITIES (KSAs):

• An undergraduate degree, preferably in business administration, healthcare administration, finance, or accounting is required. A master’s degree is desirable.
• Minimum of 7-10 years progressive management experience in a $300 million-plus healthcare revenue cycle services entity, with significant knowledge, exposure, and responsibility in physician healthcare reimbursement.
• Minimum of 3 years’ anesthesia practice management experience with a large anesthesia group, preferably in a multi-unit organization with $100+ million in annual revenue.
• Demonstrated experience overseeing a 100+ employee team of healthcare billers and collectors, or a similar processing organization (preferably in multiple locations).
• Demonstrated experience and accomplishments in healthcare billing and collection, including Medicare, Medicaid, commercial insurance, and self-pay.
• Intimate familiarity with healthcare billing system software is required; AthenaIDX (formerly, Centricity Business) is preferred.
• Significant transformation and information technology experience in a high-volume processing environment; Lean Six Sigma knowledge and experience is strongly preferred.
• Experience integrating platforms into a common platform through acquisitions or new business initiatives.
• Excellent communicator; able to effectively communicate at all levels within the company, sell ideas, and form business partnerships internally and externally.
• Metric and process focused leader who measures success in terms of financial returns, employee productivity, and patient satisfaction.
• Mature, team-oriented, and energetic businessperson who places emphasis on success, service, and cross-functional teamwork.
• An execution-oriented and energetic, hands-on leader who does not shy away from leading by example and getting involved.
• Proven ability to manage in a rapid growth and ever-changing environment.
• Highly intelligent, conceptual, and financially focused, with proven judgment and capable of analyzing business and management problems, arriving at sound solutions.
• Work-oriented and highly motivated but tempered by a sensitivity to people.
• Unquestionable personal and business integrity with the personal stature to command respect both within and outside the organization.

*The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing

• Occasional Walking

• Frequent Sitting

• Frequent hand, finger movement

• Use office equipment (in office or remote)

• Communicate verbally and in writing