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Patient Account Rep I

Patient Account Rep I

Job ID 
Metro Area 
Revenue Cycle Management
Employment Status 

More information about this job


U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.

We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 


POSITION SUMMARY: The Patient Accounts Representative is responsible for collecting outstanding accounts receivable from patients and third party payers. All new hires must submit to and pass a pre-employment drug screen and background check.



  • Phone insurance companies for status on outstanding claims.
  • Process and follow up on appeals to insurance companies.
  • Phone patients for payment or payment arrangements on outstanding balances.
  • Print and re-file claims as needed.
  • Work correspondence daily.
  • Answer incoming patient, insurance company and physician office telephone calls.
  • Research/audit patient accounts for further payment or adjustments
  • Work Analyzer reports as assigned.
  • Maintain basic proficiency with using spreadsheets.
  • Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
  • Must be able to work 40-50 accounts daily.
  • Maintain accuracy rating of 90% or greater on audited accounts.
  • Meet productivity standards as set by the department.
  • Maintains strictest confidentiality.



  • High-school graduate or equivalent.
  • Associate or bachelor’s degree in business administration or related field of study is preferred.
  • Two years of collection experience required. Prefer experience in a health care organization.

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