• Manager - Revenue Cycle Management

    Location US-MD-Columbia
    Job ID
    Metro Area
    Baltimore, MD
    Revenue Cycle Management
    Employment Status
  • Overview

    U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.


    We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 


    Provide leadership and structural process development for Revenue Cycle Management Operations. Ensure timely and accurate completion of case information and any processing regarding patient cases. Through appropriate training and supervision of the RCM staff, continuously improve upon departmental procedures and meet the operational goals. Provide daily, weekly and monthly reports to management as requested.


    ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

    • Provide training, on-going education, and mentor all staff members. Perform annual reviews and performance monitoring. Training must be department wide, scheduled and documented. Encourages employees to improve their skills and to expand their expertise in all facets of the operation.
    • Develop and monitor compliance with policies and procedures for revenue cycle management. Procedures updated at least annually but must be updated whenever a significant change to a process occurs.
    • Monitor productivity of staff members.       Clearly communicate the standards of performance and quality expectations to all staff members. Maintain performance reports with weekly, monthly and YTD data. This data is to be at least 50% of the employee review process.
    • Participates in identification, development, and implementation of systems to improve process cycle times and assure timely billing for all charges submitted by providers.
    • Provide training and on-going education for all employees of the department as well as perform annual reviews, recommend merit increases, monitor staff’s day-to-day performance and perform coaching and counseling.
    • Establish benchmarks and drive to maximize performance metrics on service levels.
    • Ability to manage multiple tasks and work independently with minimal processing errors. Resolves problems through thorough identification and validation of issues, recommends needed improvements and implements solutions as needed.
    • Build and maintain a positive working relationship with contacts at all agencies, patients, insurance companies, government entities, clinical personnel, other staff and management, to promote teamwork and cooperation.
    • Maintain OSHA and HIPAA compliance.
    • Review audits of tasks and work for accuracy of data entry and provide feedback to staff in a timely and constructive manner.
    • Coordinate and Monitor daily online demographic downloads from provider facilities.
    • Maintains strictest confidentiality and performs other duties as assigned.


    JOB REQUIREMENTS (Knowledge, Skills and Abilities):

    • Excellent Verbal and Written skills
    • Ability to prioritize work
    • In-depth knowledge of Medicare, Medicaid, Workers Compensation guidelines and billing standards
    • In-depth knowledge of patient accounting systems and the ability to adapt prior knowledge to current software
    • In-depth knowledge of financial class setup and payer setup in GE Centricity (Groupcast) system
    • Ability to work effectively and independently with staff, physicians, and external customers
    • Must have strong keyboard skills with knowledge of Microsoft Word, Excel and PowerPoint
    • Must have a pleasant disposition and high tolerance level for diverse views and opinions
    • Ability to work independently with minimal supervision
    • Ability to motivate diverse personalities within the departments
    • Membership and active participation in professional organizations
    • Communicate well with the public
    • Ability to read, write, and speak English 



    • A minimum of a high school diploma is required. Associate’s or Bachelor’s degree in a business or health related field and a Certification in Coding preferred.
    • Prefer a minimum of two years of experience in an anesthesia or clinical pain setting but related experience will be considered. A minimum of three years prior supervisory experience preferred.


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