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Refund Specialist

Refund Specialist

Job ID 
Metro Area 
Revenue Cycle Management
Employment Status 

More information about this job


U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.


We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 



POSITION SUMMARY:   Primary responsibility of the Refunds Specialist is the analysis of credit balances for refund or adjustment to the patient’s account. Refunds will be identified either through an internal credit balance report or written payer requests. Applicant will be responsible for researching and resolving refunds, either through approval or denial. Payment posting skills are important for understanding and completion of position. All new hires must submit to and pass a pre-employment drug screen and background check.



  • Independently evaluate explanation of payments for patient accounts and understand correspondence based on knowledge of policy and personal discretion.
  • Accurately post or record information regarding collection receipts.
  • Processes and files information regarding collection receipts.
  • Quick evaluation and detail oriented.
  • Research oriented and capable.
  • Files correspondence, records, and reports.
  • Other duties, as assigned


US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.



  • High School graduate or equivalent.
  • Experience with managed care contracts.

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