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Front Desk Coordinator

Front Desk Coordinator

Job ID 
Metro Area 
Dallas/Fort Worth, TX
Employment Status 

More information about this job


Collects patient co-pays and payments, greets patients and visitors, check patients in and out, answers incoming calls, and schedules patients for office visits and procedures. This position is also responsible for assisting the Office Manager with special projects.  Must be willing to travel between locations in Central Dallas, Addison and Forney. 


  1. Schedules patients for office visits and procedures.
  2. Handles Insurance Referrals
  3. Construct new patient charts.
  4. Notifying referring physicians when their patients do not show for appointments or decided not to have procedures performed.
  5. Request face sheets or other information as required.
  6. Select and enter the proper Insurance Payer by product and zip code.
  7. Maintain daily logs.
  8. General Charge entry duties; for example, preparing all encounters and submit to CBO for processing
  9. Assist medical records with filing, auditing, preparing, and pulling patient charts
  10. General office duties including: answering phones, filing, faxing documents, delivering campus correspondence, receiving and sorting mail, etc.
  11. Assist back office when needed. This includes but is not limited to the transporting patients to cars following injections.
  12. Assist with insurance verification as needed.
  13. Maintains strict confidentiality.
  14. Other duties as assigned.


  • High School graduate or equivalent.
  • Two years of work experience, preferably in medical office setting.
  • Experience using Electronic Medical Records.

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