Prepay Coordinator

Job ID
Revenue Cycle Management
Employment Status


The pre-payment coordinator ensures prompt and accurate pre-payment arrangements for all visits and procedures, prior to services being rendered. All new hires must submit to and pass a pre-employment drug screen and background check.


  • Reviews anesthesia schedules at least one week in advance to ensure that all scheduled cases have been verified and pre-payments are collected.
  • Contacts surgeons’ offices as necessary to obtain additional information on pre-payments.
  • Contacts patients to make pre-payment arrangements prior to services being rendered.
  • Monitors accounts daily to ensure pre-pay monies are posted to the correct charges.
  • Post pre-pay checks to the system daily.
  • Notifies the manager/scheduler of any problems including, loss of coverage or refusal to provide pre-payment information by the surgeon’s office or the patient.
  • Create statements to be sent to providers for monthly prepayment checks.
  • Enters demographics for all pre-payment patients upon receiving their information.
  • Updated demographics when the actual charge ticket is received.
  • Maintains professional demeanor in all phone conversations to providers and patients.
  • Maintains strictest level of confidentiality.
  • Performs other duties as assigned.


  • High School graduate or equivalent.
  • Minimum of two years of experience in a healthcare business office is required.
  • Prefer billing/coding experience in a healthcare organization.


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