The pre-payment coordinator ensures prompt and accurate pre-payment arrangements for all visits and procedures, prior to services being rendered. All new hires must submit to and pass a pre-employment drug screen and background check.
Reviews anesthesia schedules at least one week in advance to ensure that all scheduled cases have been verified and pre-payments are collected.
Contacts surgeons’ offices as necessary to obtain additional information on pre-payments.
Contacts patients to make pre-payment arrangements prior to services being rendered.
Monitors accounts daily to ensure pre-pay monies are posted to the correct charges.
Post pre-pay checks to the system daily.
Notifies the manager/scheduler of any problems including, loss of coverage or refusal to provide pre-payment information by the surgeon’s office or the patient.
Create statements to be sent to providers for monthly prepayment checks.
Enters demographics for all pre-payment patients upon receiving their information.
Updated demographics when the actual charge ticket is received.
Maintains professional demeanor in all phone conversations to providers and patients.
Maintains strictest level of confidentiality.
Performs other duties as assigned.
High School graduate or equivalent.
Minimum of two years of experience in a healthcare business office is required.
Prefer billing/coding experience in a healthcare organization.