Responsible for providing high level service to our clinicians and patients by assisting with accuracy of data for claim submission.  Performs business office duties that support the anesthesia practice requiring the ability to multi-task efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establishes and maintains effective working relationships with hospital site leadership, facility administration, medical staff, coworkers, and the public.
• Communicates challenges and escalates concerns to Site Leadership to assist in resolution.
• Performs various audits in MD Claim for data accuracy for revenue capture.
• Performs reconciliation and audit of cases (to include OB).
• Creates monthly reports to identify outstanding claim tickets by provider.
• Works with site leadership to ensure MD Claim tickets are resolved in a timely manner.
• Assists in implementation of our third-party scheduling software, QGenda, and daily assignments of clinicians’ schedules and time off requests to ensure efficient use of resources. May serve as a scheduler for the respective pillar to include assisting with researching employee pay inquiries.
• Participates in applicable meetings, to include Gulf Coast Operations team, to remain compliant on processes, awareness of initiatives, and overall support of USAP and specific pillar goals. Shares best practices with leadership and teammates.
• Prepares for and reports applicable updates at meetings as required.
• Documents and maintains meeting minutes.
• Works in conjunction with other regions/pillars and other USAP departments as needed.
• Performs administrative tasks to include meeting planning and logistics.
• Travels to various sites facilities for business needs.
• Facilitates on-boarding of new USAP staff and assists with acclimation and access.
• Communicates key USAP wide messages or announcements on local announcement boards.
• Serves as critical communicator and liaison to staff and patients for organizational navigation.
• Performs other duties as assigned.

Knowledge/Skills/Abilities

• High School diploma or GED required.
• Minimum of 3 years of Hospital/Clinical Business Office experience.
• Knowledge of hospital setting and physician business office procedures.
• Skill in identifying and resolving problems.
• Ability to prepare hospital specific records where paper charting is still in place in accordance with instructions and maintain compliance.
• Ability to exercise a degree of initiative and good judgment and maintain high level of confidentiality.
• Ability to prioritize duties to achieve ultimate goals by utilizing effective time management
• Ability to read, write and communicate effectively orally and in writing, as well as electronically.
• Computer savvy and familiar with standard office equipment.
• Strongly proficient in Microsoft Office Suite – Outlook and Excel particularly.
• Proficient in electronic meeting software – GoToMeeting, Microsoft Teams, or Zoom.
• Ability to perform work and maintain communication remotely.
• Strong customer service skills.
• Highly collaborative nature.
• Time management and ability to multi-task.
• Highly autonomous and self-directing.
• Able to work in a matrix environment.

*The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing

• Occasional Walking

• Frequent Sitting

• Frequent hand, finger movement

• Use office equipment (in office or remote)

• Communicate verbally and in writing

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.