• Process Improvement Analyst

    Location US-TX-Dallas
    Job ID
    Metro Area
    Dallas/Fort Worth, TX
    Revenue Cycle Management
    Employment Status
  • Overview

    U.S. Anesthesia Partners (USAP) is the largest single-specialty anesthesia practice in the country with over 4,000 clinical providers and associates.  By joining our team you will participate in a highly collaborative and dynamic environment.  As an organization we are mission focused on delivering the highest quality in patient care and you will be directly supporting our talented clinical team.  We extend this same commitment to quality to our associates and supply tools and resources that will ensure we win in the healthcare marketplace and support of USAP.


    We are proud of our inclusive people culture that supports our associates to perform at their best.  USAP is an equal opportunity employer.  Candidates with physician services or related health care experience is a plus. We offer a competitive benefits package. 


    POSITION SUMMARY:   The Process Improvement Analyst position focuses on improving process efficiencies throughout the entire revenue cycle management (RCM) life cycle. This should be accomplished through a focus on process reengineering and defect reduction while maintaining billing compliance requirements. This position will require a high degree of collaboration with all levels of management, peers and operations, to facilitate the creation of a culture focused on a high quality and highly efficient production environment.  Final candidates will be required to successfully pass a drug screen and background check. 


    ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

    • Produce process improvement analysis data and reports based on process maps, quality issues and collaborations (brainstorming) to present to RCM leadership.
    • Identify specific department training needs and opportunities for process improvement based on identified break downs in existing defined process.
    • Development and maintenance of all operational process / pathways documentation.
    • Assist in development and implementation of education programs based on process / pathways documentation.
    • Provide follow up review of current process based on policy changes and work with training team to implement those changes.
    • Be familiar with all aspects of RCM process including all related systems, processes, and daily batch requirements across USAP.
    • Facilitate process improvement work groups using proven methodologies like Six-sigma.
    • Review and analyze production KPI’s to drive recommendations for areas of improvement.
    • Analyze workflow and/or procedures to assist departments with reengineering processes and optimizing applications.
    • Maintain increasing knowledge of applications involved with correlating departments.
    • Provide metrics to measure process improvement initiatives both from an efficiency and sustainability perspective.
    • Maintain strictest confidentiality.
    • Performs other duties, as assigned



    • Bachelor’s degree in a business or health related field is required (extensive experience in healthcare and/or process improvement may be substituted).
    • Must have minimum of 4 years billing or collections experience in the health care field.
    • Process and Quality Improvement methodology (like Six-sigma) experience is preferred.
    • Experience in coaching and/or teaching is preferred.      


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