Surgery Scheduler

US-CO-Greenwood Village
Job ID
2017-1534
Function
Other
Employment Status
Full-Time

Overview

U.S. Anesthesia Partners - Colorado is a physician-led partnership of board certified anesthesiologists, care team members and practice management experts from Greater Colorado Anesthesia (GCA) and South Denver Anesthesiologists (SDA). USAP – Colorado is part of U.S. Anesthesia Partners (USAP) which is the largest single-specialty anesthesia practice in the country with over 3,000 team members.

 

We are currently looking for a Surgery Scheduler for our Denver office who will assign physicians to surgical and other procedures in various hospital operating/procedure rooms.

Responsibilities

  • Prepare daily, nightly, and weekend assignments in compliance with guidelines and directives issued by the Board of Directors and Scheduling Committee.
  • Participates in the preparation of the quarterly schedule.
  • Communicate with facilities, surgeons, patients and providers to ensure highest quality of care.
  • Able to proficiently navigate the scheduling system, including case entry and reading of the daily schedule.
  • Accurately enter and review surgical cases in the scheduling system from hospital faxes, surgeon office faxes, incoming phone calls, and online submissions.
  • Answer phone calls from patients, facilities, USAP-Colorado providers, and surgeon offices.
  • Must have the ability to communicate well with physicians, patients, surgeons, facilities and surgery scheduling staff.
  • Communicate with AICs throughout the day to facilitate schedule changes to all facilities.
  • Coordinate Call Trades between physicians and update the scheduling system.
  • Coordinate personnel for evening and weekend call coverage.
  • Begin to understand the fundamentals of making a surgery schedule.
  • Independently create daily summaries and AIC sheets.
  • Direct all phone calls to the appropriate departments, including surgery scheduling, pediatric scheduling, pain scheduling, administration, finance and billing.
  • Sort and distribute incoming faxes between all three scheduling departments and the surgery schedulers.
  • File all faxes once entered into scheduling system.
  • Under direction preform call trades and sways for providers.
  • Notify all providers of any patient requests.
  • Communicate with facilities and surgeon office surgery schedulers through email for various changes and requests.
  • Maintain the Daily Manpower log.
  • Participate in the Annual Vacation Lottery.
  • Communicated unique situations which may require administrative action to Scheduling Manager, HR, or CEO.
  • Other tasks as assigned by management.

Qualifications

Education & Experience:

  • High School Diploma
  • Prefer Bachelor's degree (B.A. or B.S.) from four-year College or university; or five years related experience and/or training; or equivalent combination of education and experience
  • Knowledge of organizational policies, procedures and systems.
  • Knowledge of medical practices and terminology.
  • Previous Surgery Scheduling experience is preferred, but not required.
  • Proficient in Microsoft Office, including Word, Excel and Outlook.
  • Experience with a multi-line phone system. Ability to handle a large volume of phone and computer work.
  • Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
  • Ability to write reports, business correspondence.
  • Ability to present information and respond to questions from the groups of managers, clients, customers, and the public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to establish and maintain effective working relationships with others.
  • Must have a flexible schedule with the ability to work shifts varying daily from 6:30 am to 6:30 pm, including overtime when needed. 

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